Refund policy

Refund & Return Policy

Thank you for supporting THEARY AMERI. Because many of our products are made to order or produced in limited quantities, all sales are final unless otherwise stated below.

Returns & Exchanges

We do not accept returns or exchanges for change of mind, incorrect size, color preference, or other personal preference.

Please review product descriptions, sizing information, and product details carefully before placing your order.

Made-to-Order Products

Some products are made to order specifically for you. These items cannot be canceled, returned, or exchanged once your order has been placed.

Please note that made-to-order products may have longer processing and shipping times. Estimated delivery dates are provided when available.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an item that is different from what you ordered, please contact us within 7 days of delivery at thearyandfarz@gmail.com. Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and packaging

If the issue is confirmed, we will work with you to provide an appropriate replacement, correction, or refund.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed or appears to be lost, please contact us and we will help determine the appropriate next steps.

Order Changes & Cancellations

Orders may not be changed or canceled once production or fulfillment has begun. If you need to make a change, please contact us as soon as possible after placing your order. We cannot guarantee that changes or cancellations will be possible.

Questions

If you have questions about your order or this policy, please contact us through the contact information provided on our website.

THEARY AMERI reserves the right to address individual situations at its discretion where appropriate.